Terms and Conditions of Sale Online Training Courses

Ikshana Holistic Wellness
Last updated: 01.07.2025

1. Introduction

These Terms and Conditions of Sale (TCS) govern the contractual relationship between Ikshana Hlistic Wellness, a sole proprietorship [to be completed], with its registered office at 559 chemin de la croix blanche, 36130 Montierchaume, France, registered under number SIRET 97950359600012 (hereinafter referred to as “Ikshana Holistic Wellness” or “the Provider”), and any natural or legal person (hereinafter “the Client” or “the User”) wishing to purchase one or more online training programs offered on the website www.ikshanawellness.com.

Placing an order implies full and unreserved acceptance of these TCS by the Client.

2. Purpose

These TCS define the terms of sale, access, use, and delivery of the online training products offered by Ikshana Holistic Wellness, as well as the respective rights and obligations of the parties.

3. Product Features

Ikshana Holistic Wellness offers pre-recorded online training programs, accessible through a secure platform (personal account).
The products may include:

• Online training videos

• PDF materials or other downloadable documents

• Exercises, quizzes, or practice journals

• In some cases, email or video support (as specified in the product description)

Each product has a dedicated presentation page indicating any prerequisites, learning objectives, approximate duration, price, and terms of access.

4. Ordering and Confirmation

Orders are placed online via the website www.ikshanawellness.com.
The order process involves the following steps:

• Product selection

• Shopping cart validation

• Acceptance of these TCS

• Secure payment

• Order confirmation email

Final order validation constitutes the formation of a sales contract and full acceptance of these terms

5. Pricing and Payment

Prices are indicated in euros, all taxes included (TTC) (Ikshana Wellness is not subject to VAT, in accordance with Article 293B of the French General Tax Code), and are those in effect on the day of the order.

Payment is due in full at the time of order. Accepted payment methods:

• Credit/debit card (secure payment)

• Payment in installments (if offered on the product page)

Ikshana Wellness reserves the right to change prices at any time, but products are billed at the rate in effect when the order is placed.

6. Access to Training

After payment confirmation, the Client receives an email with access credentials to a secure personal account, available 24/7 during the access period specified in the offer (usually 6 or 12 months, or unlimited access depending on the course).

Access is strictly personal. Any sharing of login credentials, resale, or fraudulent access will result in immediate account suspension without refund.

7. Withdrawal Period

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to:

"The supply of digital content not supplied on a tangible medium, the performance of which has begun after prior express consent of the consumer and express waiver of their right of withdrawal."

By purchasing a course, the Client expressly acknowledges:

• That the service begins immediately after payment

• That they waive their right of withdrawal

Therefore, no refunds will be issued once access is granted.

8. Intellectual Property

All content (videos, documents, visuals, texts, trademarks, logos) is the exclusive property of Ikshana Holistic Wellness.
It is protected under French and international copyright and intellectual property laws.

Any reproduction, distribution, modification, sale, sharing, or adaptation is strictly prohibited without prior written consent.

9. Liability

Ikshana Holistic Wellness makes every effort to ensure high-quality service and platform availability. However, it cannot be held liable for:

• Malfunctions due to hosting providers or technical failures beyond its control

• Software or hardware incompatibility on the Client's device

• Misuse of the content by the Client

The training programs are informational and educational in nature and do not replace any medical, psychological, or therapeutic consultation.

The Client is solely responsible for their commitment, progress, and implementation of the teachings.

10. Personal Data

Data collected is used solely for order processing, account management, and the customer relationship. Ikshana Holistic Wellness complies with applicable regulations (notably GDPR) and does not share data with third parties without consent.

The Client has the right to access, rectify, delete, or oppose their personal data by contacting: info@ikshanawellness.com.

11. Customer Support

For any question, information, or complaint:
📧 Email: info@ikshanawellness.com
📍 Response time: within 72 business hours

12. Disputes and Governing Law

These TCS are governed by French law.

In the event of a dispute, the Client is invited to seek an amicable solution with Ikshana Wellness.

If no agreement is reached, the dispute may be referred to the competent French courts.
In accordance with Article L.612-1 of the French Consumer Code, the Client may also seek assistance from a certified consumer mediator.